Role: ServiceNow developer or Architect
Location: Remote
Fulltime Role
Skills:
- Translate business requirements into technical architecture of the proposed solution taking advantage of out of box functionality minimizing required customization.
- Define technical solutions for architecture and design that are aligned with clients’ business problems and ServiceNow ITOM / CMDB implementation best practices.
- Work on CMDB roadmap with client to roll-out integration of 20+ data sources with ServiceNow Recommend solutions on the right way to integrate data sources with ServiceNow and implement the same.
- Worked on Discovery and set up mid servers and check for the connectivity, Became an expert in troubleshooting Discovery tool.
- Installed and configured collectors, configured credentials and built service mapping.
- Responsible for the implementation of ServiceNow ITSM suite, Discovery, CMDB, Event Management, Service Mapping.
- Worked on Service Mapping to define business services, troubleshoot the discovery and mapping process as well as create new discovery patterns.
- Experience on Migrating from Probes to Patterns.
- Worked on Business Service mapping and wrote scripts in the sensors to map CI's so that the end user can have a graphical representation of CI's and their relationship through BSM.
- Worked on ITOM / CMDB Products; Discovery, Service Mapping, Event Management, Orchestration, Cloud Management, including ServiceNow Common Service Data Model Contribute to the continual improvement of Delivery processes and the maturing of the ITOM / CMDB practice.
- Configured ServiceNow discovery and orchestration Designed CI orchestration activity layouts to automate CI processes across the ITSM Modules.
- Created customized UI Actions for user processes and makes them available on forms for restricted users.
- Integrated ServiceNow with external SOAP based Web Services.
- Implemented REST API web service as a third-party application for Integration.
- Worked on building KPI reports and dashboards in ServiceNow Performance Analytics tool for various business groups.
- Deployed ServiceNow MID servers and developed PowerShell scripts to build ServiceNow Orchestration activities.
- Wrote Classifiers and Identifiers to direct the discovery tool to gather the information of the
- configuration items with no error.
- Configured ServiceNow discovery and orchestration.
- Handle customer meetings and provide weekly/monthly reports for customer as well management
Job Type: Full-time
Pay: $120,157.84 - $130,000.00 per year
Benefits:
- Employee discount
- Life insurance
- Referral program
Work Location: Remote