We are seeking a Commercial Insurance CSR for a client in Goldsboro, NC.
The Commercial Insurance CSR is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Job Title: Commercial Lines CSR
Location: Goldsboro, NC
Salary Range: $50,000/yr - $65,000/yr
Responsibilities:
- Serve existing clients by updating policies, providing quotes, and addressing inquiries.
- Handle customer calls and correspondence for new and existing policies, including claims.
- Assist in gathering client data, researching policy options, and binding coverage.
- Conduct policy reviews, evaluate coverage needs, and round out accounts.
- Provide product information, process payments, and resolve customer issues.
- Maintain records of interactions and collaborate with the team.
Qualifications:
- 3+ years of commercial lines insurance experience. (NC Insurance License required)
- Experience with an independent agency, preferred
- Strong knowledge of insurance products and procedures.
- Excellent communication and problem-solving skills.
- Detail-oriented with multitasking abilities.
- Proficiency in insurance software and technology.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Weekly day range:
Work setting:
Work Location: In person