SUMMARY: Clean guest rooms as assigned ensuring the hotels established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest and owner requests/complaints. Ensures the confidentiality and security of all guest rooms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
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Clean assigned guest rooms by priority
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Transport cleaning supplies, amenities and linens to assigned guest room
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Empty trash containers and recycling
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Remove all dirty towels and replace with clean par to designated layout
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Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
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Replace dirty bed linen and make up bed with clean linen
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Replace laundry bags and slips
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Removes soiled robes and places fresh robes in guest rooms
QUALIFICATIONS, SKILLS & ABILITIES:
- Ability to satisfactorily communicate in basic English with guests, co-workers and management to their understanding.
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Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
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Ability to exert physical effort consistent with cleaning an industry standard number of units per shift Punctuality and regular and reliable attendance
EDUCATION AND/OR EXPERIENCE:
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Previous experience and/or training preferred
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High school or GED graduate preferred