Planned Parenthood of Metropolitan New Jersey is seeking to hire Certified Medical Assistants for all health centers, Mulberry, Paterson, Ironbound.The Certified Medical Assistant will perform administrative and clinical tasks to keep the practice of clinicians and other health practitioners simple and ensure that patients are served. The Clinical Assistant obtains patients’ history, performs lab tests, assists clinician in exam room, and performs receptionist and/or billing duties. The duties of medical assistants is under the general supervision and direction of the Center Manager. The position does require working Saturday's.
Duties and Responsibilities:
Provides administrative and clinical support including, but not limited to, the following at the health center (clinic):
- Electronic Medical Record (EMR) documentation is in accordance with the organization’s EMR workflows.
- Counseling and education of patients is provided according to PPMNJ guidelines.
- Prepares exam room and assists with patient preparation.
- Cleans/disinfects exam rooms and lab.
- Cleans, disinfects and sterilizes instruments.
- Performs laboratory procedures including venipunctures, handling urine and blood specimens for: urinalysis, pregnancy, hemoglobin, HIV and Rh testing.
- Maintains accurate medical and financial records that conform to the electronic health records workflows.
- Verifies and documents insurance eligibility via phone or online clearinghouse.
- Enters all financial transactions for the visit in the EMR system Billing Module.
- Collects and documents all co-pays and fee for service monies in EMR systems
- Registers patients at the front window.
- Tracks patient’s time in the clinic via the Patient Activity Tracker.
- Dispenses over the counter contraceptive supplies.
- Performs ancillary support functions as assigned i.e., medical referral follow-ups.
- Participates in quality assurance activities and meets established Quality Assurance (QA) deadlines.
- Understands and complies with “Privacy Guidelines” and HIPAA compliance program.
- Assists with on-the-job training as assigned.
- Completes trainings as required.
- Respects and maintains privacy and dignity of patients and assures patient confidentiality at all times
Other related responsibilities:
Productivity:
- Assists the Center Manger in efforts to achieve the organization’s benchmarks for the level of service, visits per hour, waiting time, patient satisfaction and meeting revenue cycle goals.
Customer Service:
- Represents the clinic in a professional manner in person, in telephone conversations, and in written correspondence
- Performs as Patient Services Representative, as needed
- Any other duties as assigned
Education and Experience:
- High School Diploma or GED required
- Medical Assistant Certification from an accredited medical assistant program (AAMA, AMT, NHA, or NCCT or other) is required
- Maintains National certification as a medical assistant
- Experience in family planning or as medical assistant preferred
- Minimum one year of experience in a medical office setting required
- Knowledge of medical terminology, preferred
- Knowledge and proficiency with Microsoft Office 365/ outlook is required
- Commitment to the goals and objectives of PPMNJ and to positive customer service.
- Computer skills a plus; experience with Electronic Medical Records (NextGen ) a plus
Knowledge, Skills and Abilities:
- Phlebotomy
- Vital signs, patient assessment
- Administration of medications
- Ability to work independently
- Strong oral and written communication skills are essential
- Attention to accuracy and detail
- Demonstrates a clear understanding of the importance of teamwork and staff satisfaction
- Bi-lingual(English and Spanish) a plus, but not required.
Other Benefits
- Medical/Dental/Vision/Life Insurance;
- 401(k) plan with organization match contribution
- HSA and Voluntary opt in for Flexible Spending Accounts (FSAs);
- Paid Parental leave;
- Generous Paid Vacation and Holidays;
- Employee Assistance Program
- Employee Referral Bonus Program.
- Please check our website for the schedule at other clinics
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 37.50 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Medical specialties:
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- EMR systems: 1 year (Preferred)
- Vital signs: 1 year (Preferred)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Required)
Work Location: In person