o Manages assigned routes ensuring customer shredded confidential material is transferred in a safe, timely and accurate manner
o Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc.
o Performs onsite/offsite document destruction of confidential information
o Performs pre/post-trip checks, and driver check-in on assigned truck, prior to leaving or closing for the day. Reports maintenance issues to Transportation/Dispatcher for follow-up
o Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage
o Complies with all local, state and federal laws governing driver fitness and hours of service. Complete and maintain DOT logs when applicable
o Performs onsite/offsite document destruction of confidential information
o Maintains a high level of security when emptying consoles and/or collection totes by ensuring all documents are retrieved and the consoles/containers are securely locked. Services accounts using a hand-held device, ensuring console/containers are barcoded, locations are up to date, and the accuracy of type and quantity of consoles/containers
o Manages assigned routes ensuring customersâ confidential material collected and serviced in a timely and accurate manner
o Handles and responds to all customer problems and inquiries expeditiously and in the best interest of both the customer and Shred-it
o May require mandatory immunizations and credentialing based on customer requirements. Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in service schedules, training, etc.
o Perform other duties and responsibilities, as assigned