Tebo Dental is a well-established and privately-owned children & teen and orthodontic group with locations just north of Atlanta, GA. We are looking for motivated, team-oriented, and dedicated professionals to join our family. This position provides an excellent opportunity for growth and development in our organization.
Members of our management team undergo several weeks of comprehensive training from the start to ensure exposure to all aspects of their position along with various elements of other departments company wide. Completion of this training provides a global understanding of how different departments interrelate and encourages leadership involvement in company operations as a whole.
Responsibilities:
- Oversee the delivery of quality ortho care by enforcing various policies and protocols
- Manage and coordinate clinical and administrative staffing and provide coverage as needed
- Conduct audits, manage the schedule to maximize productivity and efficiency, and provide oversight on all ortho accounts
- Train and develop staff to meet performance standards and ensure they have the necessary resources and support for success
- Manage team member relations appropriately
- Respond to any patient, doctor, and staff concerns or inquiries
- Actively participate in and lead morning huddles
- Maintain facilities and equipment; Troubleshoot and/or follow up with IT issues
- Handle and address patient surveys and/or reviews
- Create challenges to keep the team motivated and increase morale
- Ensure production goals are met and strategize ways to increase the level of case acceptance
- Report concerns, ideas, and suggestions as needed
- Collaborate with other members of management to ensure consistency between our practices
- Assist with conducting interviews and performance evaluations
- Other tasks as assigned
Qualifications:
- Previous supervisory experience in a dental, ortho, or medical office
- Must be able to travel frequently between our Lilburn, Dacula, Peachtree Corners, and Cumming office locations
- Available to work full-time between Monday-Friday and Saturdays on occasion
- Exceptional Customer Service skills
- Excellent Oral and Written Communication Skills
- High Degree of Professionalism
- Analytical Thinking and Problem Solving Skills
- Strong sense of urgency
Benefits:
- Comprehensive Training Provided
- Health, Dental, & Vision Insurance
- Paid Time-Off
- 401(k) with Match
- LifeTime Fitness Membership Discount
- Long-Term Disability
- Career Advancement & Growth Opportunities
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you willing to commute between our Lilburn, Dacula, Peachtree Corners, and Cumming offices?
- Are you able to commute between our Lilburn, Dacula, Peachtree Corners, Gainesville, and Cumming office locations?
Experience:
- dental, ortho, or medical office management: 1 year (Preferred)
Language:
Work Location: In person