```Overview: We are seeking a friendly and customer-oriented individual to join our team as a . As a , you will be responsible for providing exceptional guest service and ensuring a positive experience for all our guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you! Responsibilities: - Greet guests with a warm and friendly demeanor, ensuring they feel welcome and valued - Assist guests with any inquiries or requests, providing accurate information about our services and amenities - Handle guest check-ins and check-outs efficiently using our POS system - Take reservations over the phone or in person, ensuring accuracy and attention to detail - Provide recommendations for local attractions, restaurants, and events to enhance the guest experience - Address guest complaints or concerns promptly and professionally, resolving issues to their satisfaction - Maintain cleanliness and organization at the front desk area, ensuring a welcoming atmosphere for guests - Collaborate with other departments to ensure seamless guest service delivery Skills: - Strong customer service skills with a friendly and approachable demeanor - Experience working in a hotel or hospitality industry preferred - Proficiency in using POS systems, specifically Aloha POS, is highly desirable - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Strong problem-solving skills with the ability to handle difficult situations calmly and professionally - Knowledge of phone etiquette and ability to handle high call volumes Join our team as a and be part of creating memorable experiences for our guests. Apply today!```
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person