Job Overview:
We are seeking a dedicated and experienced Shift Leader to join our team. The Shift Leader will be responsible for overseeing operations during their designated shifts, ensuring exceptional customer service, and maintaining a positive work environment.
Shift Leaders at Salted Melon primary focus is to provide the best customer service as possible. In addition to making amazing espresso drinks, the Shift Leader is responsible for overseeing other Market Team Members throughout a shift, opening and closing, taking food orders, running food, restocking the retail market, and assisting customers with any additional needs. This job requires a positive attitude and someone who likes interacting with guests.
Responsibilities:
- Welcoming guest to the Salted Melon with positive vibes!
- Overseeing staff throughout shift
- Opening and closing
- Assisting in ordering
- Taking breakfast, lunch, and espresso orders
- Making delicious expresso drinks and smoothies
- Running and expediting food
- Restocking the retail market
- Package to-go and catering orders accurately and efficiently
- Assist guests with allergy and dietary restrictions by answering questions about our menu, making appropriate suggestions
- Maintain a stocked, clean, and welcoming dining room, following all safety and sanitation procedure
- Train new employees on company policies and procedures
Requirements:
- Proven experience in a similar role, preferably in the food service industry
- Strong sales skills with a focus on achieving targets
- Excellent time management and organizational abilities
- Exceptional customer service skills with a friendly demeanor
- Knowledge of food safety regulations and practices
- Basic math skills for cash handling and inventory management
If you are a motivated individual with leadership qualities and a passion for delivering outstanding service, we invite you to apply for the Shift Leader position with us.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 38 – 45 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Restaurant type:
- Bakery
- Coffee shop
- Fast casual restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Food service: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Charlotte, NC 28203 (Required)
Ability to Relocate:
- Charlotte, NC 28203: Relocate before starting work (Preferred)
Work Location: In person