Z Best Home Care Inc, a fully licensed Home Care Agency serving the NY Metropolitan area including Nassau, Suffolk and Westchester counties, is seeking an experienced, Lead Intake Coordinator for our Brooklyn Corporate Office who understands the regulations governing the home care field, related to Medicare, Medicaid and other insurances, and is committed to excellence in patient care. The Lead Intake Coordinator will enjoy working independently and as part of a dynamic and supportive intake team.
Lead Intake Specialist:
Act as the first point of contact for incoming client requests and support them in completing intake forms and documents. Keep track of all inquiries, resolved issues, and agreed-upon solutions in an organized and efficient manner.
Job Overview:
Join our dynamic healthcare team as an Intake Specialist at XYZ Medical Center. As an Intake Specialist, you will play a crucial role in the initial patient experience by efficiently managing the intake process, ensuring accurate documentation, and providing exceptional customer service.
JOB RESPONSIBILITIES INCLUDE:
Receive referrals from referral sources
Verify patient’s insurance to determine eligibility
Educate patients on services we provide
Send referrals to MLTC for potential enrollment or Medicaid assistance
Send referrals to appropriate CHHA for skilled services
Determine what services were approved by insurance
Ensure PHC receives authorization for MLT cases and provide case specifics to PHC HHA Coordination Department
Excellent multitasker
Understand intake processes
Knowledge of E-paces software
Knowledge of the Home Care Industry
Plus: Knowledge of Bolt, ZOHO, HHA Exchange
BENEFITS:
Competitive Salary
Bonus Incentive Program (Z Best Home Care Inc reserves the right at any time to amend or suspend bonus programs at any time)
PTO
401k
Sick Days
Paid Legal Holidays
Health Insurance
Paid legal Holiday
Floating Holiday
Paid floating Holiday
Job Type: Full-time
Pay: $22.50 - $24.00 per hour
Medical specialties:
- Geriatrics
- Pediatrics
- Home Health
Schedule:
Language:
- English
- Bi/Multi -Lingual preferred
Work Location: In person
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
Job Type: Full-time
Pay: $22.50 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Brooklyn, NY 11214 (Required)
Ability to Relocate:
- Brooklyn, NY 11214: Relocate before starting work (Required)
Work Location: In person