$2,000 Signing Bonus! Paid after 90 days, spread over 9 months
Monday- Friday 11am-8pm shift
Summary of Position:
Circle the City is a rapidly growing non-profit dedicated to providing high quality, holistic healthcare to people experiencing homelessness in Maricopa County.
This position is responsible for processing patients at the intake desk, physician practice reception, directing patients appropriately, and facilitating communication between patients and the clinic staff. This position is responsible for providing support for clinicians, scheduling the treatment rooms and schedules appointments as needed for off-site medical provider visits. Ensures integrity of accounts receivable through appropriate registration and insurance verification. Responsible for other functions, including appointment scheduling, registration, and patient check-ins.
Essential Duties:
Duties include, but are not limited to:
- Obtains authorization for patients, through pre-certification process.
- Assist MA/Referral coordinator with authorizations for ancillary testing, inpatient admissions, referral to specialist, prescription, durable medical equipment, etc.
- Maintains current knowledge of practice sites, managed care contracts and guidelines.
- Adheres to guidelines of contractual managed care regarding referrals and testing.
- Complete intake paperwork with patients. Ensuring the attestation is signed by the patient.
- Referral coordinator.
- Cancels and reschedules patient appointments as necessary according to availability, backlog and at request of immediate supervisor.
- Greets and acknowledges patients and visitors. Follows standard operating procedures on checking patients in and follows standard operating procedures on appropriate patient check out.
- Answers telephone and takes messages and/or routs call to appropriate personnel.
- Schedules patient appointments, both over the phone and in person, as determined by protocols established by the Physician and the necessity of continuity of care. To include specialist.
- Notifies appropriate departments and physicians regarding admissions, referrals, and authorization in a timely manner.
- Fully cross trained in all front office functions.
- Follow the release of information process when records are requested.
- Ensures integrity of accounts receivable through accurate registration and insurance verification. Disseminates insurance information on covered services and protocols and ancillary services.
- Referral coordinator & Mas.
- Other duties as presented by the Supervisor, Managers, and/or Director of Facility Operations.
Qualifications:
Basic Knowledge and Skills:
- Good verbal and written communication skills.
- Detail oriented and ability to take direction.
- High school diploma or equivalency.
- Strong computer skills: MS Office Suite.
- Effectively utilize electronic medical records.
- Able to work with minimal supervision successfully.
- Bilingual (Spanish/English) required
We are an equal-opportunity employer. All resumes will be reviewed for education and experience. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
Job Type: Full-time
Pay: From $41,600.00 per year
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person