Benchmark Transitions is now a part of the Emend Healthcare family of treatment services. We are expanding our service locations in Southern California and are looking for qualified and talented people to join our team!
SUPERVISOR: Clinical Director
POSITION PURPOSE: Therapists provide therapy and therapeutic processes to Benchmark Transitions clients and oversee/assist all therapy-related services. The therapist is a member of the clinical department which provides overall clinical support for our clients and their families and referral agents. This includes leading or participating in various groups, effectively managing a caseload of up to 12 to 14 clients for individual therapy, providing family therapy and guidance, and providing written or phone updates to proper outside and referral sources on a regular and systematic basis. The role of the therapist is to also assist in helping our clients to embrace other parts of their treatment program, which includes learning independent living skills as well as academic or vocational pursuits. The therapist further provides crisis intervention, clinical assessments and monitoring for self-harm, group safety levels, and emotional readiness for events/activities. The therapist is responsible for all written documentation which must be stored at the appropriate time in our EMR system. The therapist is to work collaboratively to establish positive interaction with co-workers, clients and Benchmark customers. The therapist receives clinical direction from the Clinical Director and works in collaboration with the Chief Operations Officer and Program Director and other executive leadership to form a cohesive approach for our clients and families.
DUTIES AND RESPONSIBILITIES:
Proactively develop client treatment plan and monitor for client involvement and progress.
-
Provide interventions, and facilitation of group and individual and family sessions.
-
Provide routine communications to the treatment team, appropriate family members, referral sources, utilization review specialists, and other related professionals as needed.
-
Provide enrollment orientation and discharge planning as appropriate within time limits.
-
Must provide routine and accurate documentation in EMR files pertaining to each client and the continuum of care process and do so within the time allotted, (24 hours).
-
Provide guidance to clients and participate in program development for Benchmark clients. An example would be to support learning independent living skills or other care components such as learning animal care and horsemanship skills, work skills and such tasks that are outside of the normal treatment modalities.
-
Provide crisis intervention as needed and determine transfer needs if applicable.
-
Must participate in our emergency/administrator on-call rotations and assist with floor duties if possible.
-
Provide assistance to new staff to help them learn our processes at Benchmark.
-
Therapists must demonstrate flexibility in delivery of services to adjust where adjusting would provide better therapeutic alliance.
-
Therapists must display ability to exercise sound judgment and be able to display the use of independent discretion in dealing with young adult issues, and agree to bring all concerns to their supervisors and executive staff.
-
Therapists must display strong professional yet interactive interpersonal skills and work in a safe manner as well as recognize that Benchmark can often be a fast paced environment.
-
Provide support, troubleshooting of problems and administration of solutions in accordance with clinical concerns to our clients.
-
Therapists must adhere to all Benchmark standards.
-
Therapists must maintain mental and emotional stability yet be able to express assertive personality when necessary.
-
Therapists must know State Licensing and Joint Commission rules and regulations and be willing to participate in reviews prompted by either.
-
Therapists must keep their certification active and current.
-
Therapists are team players and should help train new staff to orient them to our processes.
-
Occasionally therapists may be required to accompany clients to outside events. Examples might be a field trip, or court or visit the client’s independent living quarters.
-
Therapists will encourage clients to agree to the Benchmark agreements and encourage the development of positive client leadership.
-
Therapists to work collaboratively with other staff to ensure a safe and supervised milieu including support in the classroom and elsewhere.
-
Therapists agree to support and comply with all incident/injury policies and appropriately report any unsafe practices or situations or concerns to the proper department or leadership team.
-
Therapists to ensure the mission and philosophy of Benchmark Transitions is clearly communicated, represented, demonstrated and reflected within all program operations and interactions.
-
Therapists may occasionally be asked to attend conferences or present lectures to related professional development as requested, therefore some travel should be expected.
-
Assist with occasional duties as needed to ensure the collection of client urine.
-
Therapists may be asked to assist in other non-clinical duties as needed, such as instruction of any non-clinical classes, (teach creative arts, or other classes that benefit our clients or fill in for any absent non-clinical position).
-
Help research ways to continually improve our system of delivery of services.
-
Be on call on a rotational basis to support essential business clients and emergency situations.
-
Provide purchase justifications by turning in receipts.
-
Perform other duties as assigned within the scope of appropriate duties.
-
This is a 24/7/365 operation and as such this position may be required to work mandatory overtime and/or extended shifts for emergencies and operations.
QUALIFICATIONS AND REQUIREMENTS:
SKILLS, KNOWLEDGE AND ABILITIES:
-
Strong knowledge of general work practices and work ethic
-
Minimum of five (5) years of related experience. Prior experience in recovery a plus.
-
Reasonable ability to operate EMR and related normal computer skills, and to read and write effectively in English.
-
Candidate must be capable of critical thinking and possess the ability to resolve complex problems and to effectively communicate with residents, team members, families and referral sources.
-
Must understand the inner workings of the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
-
Ability to maintain a schedule of events and arrive promptly is important.
-
Ability to follow Benchmark Transitions policies and procedures
-
Ability to handle sensitive and confidential information and work in a safe manner.
-
Ability to maintain professionalism in a fast paced environment during all situations.
-
Ability to consistently maintain mental and emotional stability and express assertive personality when necessary.
-
Basic ability to write routine reports and correspond with appropriate staff and related individuals.
-
Proficient ability to define problems, collect data, establish facts, draw valid conclusions and create resolution
-
Excellent ability to work independently as well as in a team environment
-
Excellent ability to plan and manage time
-
Proficient in crisis intervention and management, knowledge of behavior management techniques and verbal de-escalation processes
-
Must be able to interact with participants in a responsible and empathetic manner and to establish and maintain appropriate boundaries
-
Must successfully pass pre-employment drug screen and background check
-
Must successfully pass a pre-employment physical exam and health screen
-
Must possess and maintain a valid California driver’s license and be eligible for auto insurance coverage
WORK ENVIRONMENT: The work environment characteristics described here are representative of those a staff may encounter while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
-
The staff must work both alone and closely with others.
-
Staff may be subject to verbal and/or physical confrontation initiated by program participants.
-
While performing the duties of this job, the staff may be exposed to outside weather including wind and rain conditions.
-
The noise level in the workplace is usually moderate.
EDUCATION: Bachelor’s Degree and Master’s degree mandatory. Additional training, certification or credentials may be required to accommodate specific program offerings.
LICENSURE/CERTIFICATION:
-
Valid California Driver’s License (Mandatory)
-
LMFT, LPCC, or related licensure
-
EMDR, Eagala, DBT certifications are desirable but not required
SAFETY REQUIREMENTS:
PHYSICAL REQUIREMENTS:
-
While performing the functions of this job, the employee will be required to participate in various physical activities with participants. These activities may include but not be limited to: loading and unloading personal equipment, loading and unloading of passengers, loading and unloading of persons with physical limitations
-
The employee will be regularly required to walk on uneven grounds, muddy and wet ground and stairways
-
The employee frequently is required to use fingers and hands to handle or feel
-
Occasionally lift and carry medium weight (25-50 lbs.)
-
Ability to touch, hear, see and speak corrected to normal range
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Notice: Benchmark Transitions is an equal employment opportunity employer. Benchmark Transitions expressly prohibits any form of discrimination based on race, color, religion, sex, national origin, sexual preference, age, or handicap. In the event that a job applicant or an employee is disabled, Benchmark Transitions will endeavor to make a reasonable accommodation for the disability by modifying duties, equipment or facilities wherever possible. Benchmark Transitions’ policies of nondiscrimination apply to all personnel and employment practices. Benchmark Transitions complies with all relevant and applicable provisions of the American with Disabilities Act (ADA). Benchmark Transitions expressly prohibits sexual harassment in the workplace. Benchmark Transitions is a Drug-Free Work Environment. Employees are expected to adhere to the Company’s drug free work policies.
The above statements are intended to describe the general nature, essential functions and level of work being performed by people assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities, duties and skill required of employees so classified. Employees holding this position will be required to perform any other job-related duties as requested by supervisor/management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Employees are employed at the will of Benchmark Transitions and employment may be terminated at any time with or without cause by either the employee or Benchmark Transitions.