Job Title: Front Office Coordinator
Location: Des Moines, WA
Job Type: Full-time
Pay for Front Office Coordinator: $22 - $28/hour based on experience
Benefits for Receptionist:
- Chiropractic Care
- Health Insurance Stipend
- Paid Time Off
- Paid Holidays
- Services/supplements at cost or at a discounted price
- Bonuses
- Sick Leave
- Continuing Education
Work Schedule for Receptionist:
- 40 hours/week
- Monday - Friday: 9 am - 6 pm (Lunch break: 1 pm - 2 pm) or 10 am - 7 pm (Lunch break: 1 pm - 2 pm)
- Saturday: 9 am - 1 pm (Rotating)
Job Description for Front Office Coordinator:
We are seeking a skilled Front Office Coordinator to join our team. The ideal candidate will have experience in front desk operations, particularly in an office setting. The role requires strong organizational skills, proficiency in calendar management, and excellent communication abilities.
Main Responsibilities for Receptionist:
- Greeting practice members.
- Checking in and checking out patients.
- Collecting co-pays.
- Collecting coinsurances.
- Scheduling and rescheduling patients for services (Chiropractic, Acupuncture, Massage).
- Navigating software programs to facilitate copay determination and scheduling without errors.
- Ensuring accurate data input.
- Setting patients up on modalities (Traction, Laser Therapies, Decompression Therapies).
- Communicating with doctors regarding treatment plans.
- Reiterating treatment plans to patients as given by doctors.
- Encouraging patients to follow treatment plans by explaining the benefits of chiropractic care.
- Engaging in a bit of sales and scripting to promote treatment adherence.
Requirements for Front Office Coordinator:
- Bilingual Spanish is required.
- Customer service experience is required.
- Office type of work and data entry experience is preferred.
- Management/supervisor experience is preferred.
- Skills: Proactive.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
Work Location: In person