ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.
We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.
*Printing Experience and Large Format Printing is Required!*
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
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Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation
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Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
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Contacts clients with questions on specifications and/or questions regarding print job submitted
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Ensures all project deadlines are met and associated cost budgets are adhered to
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Trains shop staff on proper production procedures and techniques
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Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity
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Manages inventory and organization of supplies
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Resolves all customer escalations in a professional manner
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Fills in for various departments as needed.
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Other duties as assigned
EDUCATION, EXPERIENCE & SKILLS REQUIRED:
- High school diploma or equivalent
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At least 3 – 5 years experience in a related field
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Experience with Grand Large Format Printing
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Strong leadership ability to motivate employees
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Superior customer service ability and experience in working with customers both over the phone and in person
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Ability to communicate effectively with employees when delegating work and explaining procedures and processes
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Expert knowledge of equipment and materials
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Ability to speak knowledgeably about department capability and company to potential and existing clients
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Highly developed organizational ability
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Ability to handle multiple tasks without losing focus