We are open 7AM to 7PM Monday to Thursday, and 7AM to 1PM every Friday!
Purpose: The purpose of the Hygiene Coordinator position is to efficiently and effectively manage the hygiene department to ensure patient satisfaction and practice profitability.
Hygiene Scheduling Tasks
· Manage the hygiene schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
· Confirm appointments according to office guidelines.
· Manage cancellations by using communications skills to motivate the patient to keep his/her appointment. If the patient cancels or breaks an appointment, reschedule the patient or track them using the delayed treatment system.
· Greet all patients upon arrival courteously and personally.
· Prepare for and participate in daily huddle by providing information regarding “today’s schedule”, doctor exams, restorative blocks and marketing information.
· Hygiene recall
Continuing Care Tasks
· Organize and maintain a continuing care system to ensure a 95% compliance rate.
· Follow-up on overdue continuing care patients.
· Maintain quick call system to ensure scheduling efficiency and effectiveness.
Financial Tasks
· Take responsibility for collecting “time-of service” fees. Provide receipts, walk out statements for each patient.
· Accurately record all financial transactions.
Administrative Tasks
· Accurately maintain patient records.
· Maintain the Hygiene Case Acceptance form.
· Organize desk space to promote image of quality.
Marketing Tasks
· Encourage patients to accept treatment by using effective verbal skills.
Education
- You must be personable, outgoing, with great phone skills, a people person that is highly organized and focused in this upscale dental office.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Dental office
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Extended hours
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Phoenix, AZ 85085 (Required)
Ability to Relocate:
- Phoenix, AZ 85085: Relocate before starting work (Required)
Work Location: In person