Job Overview: We are seeking a reliable and professional Front Desk Receptionist to join our medical office team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. Responsibilities: - Greet and welcome patients with a friendly and professional demeanor - Register new patients and update existing patient information in the electronic medical records system - Schedule appointments and manage the appointment calendar - Answer phone calls, respond to inquiries, and direct calls to appropriate personnel - Retrieve and file medical records as needed - Verify insurance information and assist with insurance claims processing - Collect payments and provide receipts to patients - Maintain cleanliness and organization of the front desk area, Triage patients
Experience: - Previous experience in a medical office or similar administrative role is preferred - Familiarity with HIPAA regulations and medical administrative procedures, EMR eCW in particular, is a plus - Proficiency in using phone systems, electronic medical records systems, and other office software applications A MUST - Excellent communication skills, both verbal and written - Strong attention to detail and ability to multitask in a fast-paced environment As a Front Desk Receptionist, you will have the opportunity to contribute to the overall success of our medical office by providing exceptional customer service and administrative support. Join our team today and be part of a dynamic healthcare environment.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The employer reserves the right to make changes to the job description as needed.
Job Type: Full-time
Pay: $18.12 - $18.85 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- Monday to Friday
- Rotating weekends
Experience:
- Medical Assistant: 1 year (Required)
- Medical receptionist: 1 year (Required)
Ability to Relocate:
- Rockville, MD 20850: Relocate before starting work (Required)
Work Location: In person