Job Title – Application Support Lead
Position Duration – 6 Months contract to hire
Location – Dallas, TX
Job Summary:
Troubleshoot highly technical problems, which may require assessing source code to analyze and resolve problems. This requires advanced troubleshooting skills and must be able to adapt and create non-standard approaches to problem solving.
Job Responsibilities:
- Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations
- Perform code upgrades without supervision.
- Be responsible for, and master multiple subject matter areas of responsibilities.
- Identify and document best practices within their subject matter areas of expertise.
- Provide continuous process improvement suggestions.
- Maintain and document Standard Operating Procedures.
Skills:
- Complex troubleshooting in a mission critical production environment.
- IT Customer Service/Problem Management Resolution experience.
Education/Experience:
- Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience.
- 8+ years experience required.
Must have technical skills, tools, or experience:
General technical knowledge and experience
Have a background in data management - Oracle, Teradata, Hadoop, Data modeling, analytics (tools + reporting)
IT background, Leadership & Management background, highlighting the Data base management experience
Prior experience in a leadership capacity of managing large teams - 50+ people on team, minimum of 25 team members (3-5 years) and experience leading technologists
If interested in this role and have matching skill sets, please apply and one of our team members will get in touch with you.