Front Desk Agent (Not a summer job)
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Assist with guest requests such as booking reservations, arranging transportation, etc.
- Collaborate with other hotel departments to ensure a seamless guest experience
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to address guest concerns or issues
- Ability to work well in a team environment
If you are passionate about providing exceptional guest service, we would love to hear from you!
Please note that this position may require working evenings, weekends, and holidays.
To apply, please submit your resume.
Job Type: Part-time
Pay: From $20.00 per hour
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
Work setting:
Work Location: In person