We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, providing accurate information about products and services, and handling customer complaints in a professional manner. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to stay organized in a fast-paced environment.
Responsibilities:
- Provide excellent customer service to all customers.
- Answer customer inquiries in a timely and professional manner.
- Resolve customer complaints in a polite and efficient manner.
- Maintain customer records and update information as needed.
- Provide accurate information about products and services.
- Maintain a positive attitude when dealing with customers.
- Follow up with customers to ensure satisfaction.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Call center
- In-person
- Office
Work Location: In person