Microtrac Inc Summary:
Microtrac MRB is a fast-growing global technology company that designs, manufactures, and sells Lab Equipment for particle size, shape, and surface analysis globally. Microtrac is located in York, PA. We are a passionate team of innovators dedicated to producing equipment that enables our customers to improve the safety of pharmaceutical, food and industrial products as well as to conduct research in the environmental and material sciences.
Summary:
In support of our York, PA manufacturing facility and service center, Microtrac is seeking a Field Service Technician/Engineer who is located with easy access to major airports.
The service person must be self-motivated, detail-oriented, and trained professional engaged in performing field installation, customer training, preventive maintenance, troubleshooting and repairs activities.
This position requires technical training at our York, PA facility. Training sessions can be up to a few weeks and will be scheduled as and when needed.
Responsibilities:
· Install variety of instruments
· Provide operation and software training to the customer
· Perform field repairs and preventive maintenance services
· Provide phone and e-mail support as and when needed
· Build relationships with customers
· Follow company policies
Requirements:
· Bachelor or Associate Degree in an Engineering or Technical discipline
· 5 years’ service or technical repair experience at customer location that involves optical, mechanical, electronics and computer skills
· Strong communication and interpersonal skills with professional personality
· Must be able to diagnose failure modes under challenging circumstances and conditions
· Detail orientated with documentation and reporting
· Self-manage ability to multitask and exhibit strong time management skills when working independently
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Mechanical knowledge: 3 years (Required)
Willingness to travel:
Work Location: On the road