Job Summary:
This is a reposting. Our existing Lead Technician is successfully transferring to another role in the company.
A Lead Technician is mainly responsible for performing the water mitigation for residential properties while providing excellent customer service. This is a labor-intensive construction related position that has a rotating “on call / emergency response” requirement.
- Water Mitigation: Performing water extraction, setting up and monitoring drying equipment, and conducting moisture readings to ensure successful drying processes.
- Customer Service: Regularly communicating with clients to update them on progress, addressing concerns, and ensuring their complete satisfaction throughout the process.
- Equipment Maintenance: Maintaining and caring for company equipment, ensuring tools are in top condition and ready for deployment.
- Team Leadership: Providing guidance and training to junior technicians; ensuring the highest standards are consistently met.
- Emergency Response: Participating in a rotating “on call” schedule, ready to address water emergencies swiftly and effectively.
Qualifications:
- Minimum of 2 years experience in water damage restoration or a related role.
- High attention to detail and job documentation.
- Excellent communication and customer service skills.
- Clean criminal history and driving record
- Ability to work in challenging environments, such as confined spaces or heights.
- IICRC Water Restoration Technician certification or equivalent is preferred. (RestoPros may conditionally offer to pay for your Water Damage Restoration training and exam from the IICRC, pending employment.)
What We Offer:
- Competitive hourly wage with opportunities for overtime and bonuses.
- Continuous training and professional development opportunities.
- A supportive, team-focused work environment where your efforts are recognized and rewarded.
- Vacation and paid time off.
- Health, Dental, Vision Insurance
- Profit sharing plan
Additional Benefits:
- After Hours / On-Call Bonus Pay Offered.
- Overtime Pay Offered.
- RestoPros may conditionally offer to pay for your Water Damage Restoration training and exam from the IICRC, pending employment.
About RestoPros of South Las Vegas:
RestoPros helps property owners recover from damage to one of their most important assets. We provide residential and commercial restoration and remediation to properties damaged by water, fire, smoke, and mold. We are an industry leader in restoration and have a reputation for quality service, professional expertise, timely response, and best class in customer service.
RestoPros is a national company which recently expanded into the Las Vegas area. We are looking for passionate individuals who want to be a part of our core team and participate in the growth and development of the company.
We would like to cultivate a culture where we can all learn from each other and grow, both personally and professionally. Our goal is not just to bring in sales and revenue, but to help all of our employees develop skills to grow within the organization and support them in their future career opportunities.
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Overtime
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Overtime pay
Travel requirement:
Application Question(s):
- Are you willing to submit to a background check during the hiring process?
Experience:
- Water damage mitigation: 2 years (Required)
License/Certification:
- and clean drivers license (Required)
Work Location: In person