As a Sales Associate at Cherry Blow Dry Bae, you will play a pivotal role in ensuring our clients receive exceptional service and support in their hair care journey. Your primary responsibility will be to assist clients in choosing the right services and products tailored to their needs while promoting our monthly membership program.
Responsibilities:
- Engage with clients to understand their hair care goals and preferences.
- Recommend services based on their requirements and our service offerings.
- Provide detailed information about products and their benefits.
- Promotion of Monthly Memberships:
- Educate clients about the benefits of our monthly membership program.
- Explain membership tiers, pricing, and exclusive perks such as discounts and priority booking.
- Actively promote and upsell memberships to new and existing clients.
- Sales and Revenue Generation:
- Meet and exceed sales targets for both services and memberships.
- Utilize persuasive sales techniques to convert inquiries into bookings and membership sign-ups.
- Follow up with clients to encourage membership renewal and upgrades.
- Customer Service Excellence:
- Ensure all clients receive a warm welcome and have a positive salon experience.
- Handle client inquiries, complaints, and feedback professionally and promptly.
- Build strong client relationships to encourage repeat business and referrals.
- Operational Support:
- Assist in maintaining salon cleanliness and organization.
- Support other team members as needed to ensure smooth salon operations.
- Maintain knowledge of current hair trends, products, and industry developments.
Requirements:
- Proven experience in sales, preferably in a retail or service-oriented environment.
- Excellent communication and interpersonal skills.
- Passion for the beauty industry and eagerness to learn about hair care products and services.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Hourly + commission for memberships
- Training and development opportunities to enhance sales and customer service skills.
- Employee discounts on salon services and products.
Join Our Team: If you are a motivated sales professional with a passion for hair care and customer service excellence, we invite you to apply for the Sales Associate position at our salon. Help us redefine beauty standards and create memorable experiences for every client who walks through our doors. Apply today and embark on a rewarding career in the beauty industry!
Job Types: Full-time, Part-time
Pay: $16.12 - $17.64 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Flexible spending account
- Paid time off
- Paid training
Compensation package:
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- membership sales: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person