Beyond20 is looking for individuals with junior level ServiceNow Developer experience to support customer environment operations. The ServiceNow Junior Developer is a technical resource that possesses ServiceNow administration capability and can design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.
Responsibilities:
- Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
- Assists with the design, prototype, implement, test, and deploy business rules and technical solutions
- Develops custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
- Documents, maintains and updates policies, procedures, and controls for the platform operation and software development life cycle while promoting agile development.
- Assists ServiceNow System Administrators with incident resolution, as needed
- Designs and develops new ServiceNow applications and services
- Assists ServiceNow Business Analyst in estimating release level of effort
Qualifications:
- Must have active Secret clearance and be able to obtain a TS/SCI Clearance; Must be able to obtain DHS program suitability prior to starting employment
- Must be a U.S. Citizen
- Knowledge of the principles, methods, and techniques used in ServiceNow development
- Enterprise and/or IT Service Management
- ServiceNow System Administration
- Experience with gathering requirements, database design schemas, and data modeling
- Minimum 2+ Years' experience with ServiceNow development
- Minimum 2+ Years' experience of developing a custom service portal
- Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
- Experience with process and solution integration, workflow design/configuration, and reporting
- Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
- Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues
Desired Skills:
- Experience supporting Intelligence, DoD, or DHS Customers
- Experience with process development and deployment Web Service Integration (API Web Services) experience
- Single Sign-on configuration and administration
- SQL Experience Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
Required Education:
BS degree in any of the following: Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering or equivalent years of experience
Desired Certifications:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ServiceNow Implementation Specialist
- Certified ITIL Foundation 4
- Certified or willing to complete one year from hire DODI 8570.1-M Compliance at IAT Level I