**Host/Host** **Job Summary:** Join our team as a Host/Host and be the welcoming face of our establishment. As a vital part of our hospitality team, you will be responsible for ensuring guests have a positive and memorable dining experience from the moment they arrive. **Duties:** - Warmly greet and welcome guests upon arrival - Escort guests to their tables and present menus - Manage reservations efficiently and organize seating arrangements - Keep the host stand area clean, organized, and presentable - Handle incoming phone calls, assist with reservations, and provide information as needed - Collaborate closely with servers and kitchen staff to ensure smooth service flow - Address guest inquiries, concerns, and resolve any issues promptly and professionally - Uphold high standards of customer service and professionalism at all times **Skills:** - Experience in a hospitality or restaurant environment is preferred - Familiarity with POS systems, such as Aloha POS, is advantageous - Excellent communication skills with the ability to engage with diverse clientele - Knowledge of food service procedures and best practices - Strong phone etiquette and exceptional customer service skills - Ability to thrive in a fast-paced environment and remain calm under pressure - Team player mentality with a willingness to support colleagues when needed - Passion for delivering outstanding guest services If you are passionate about providing top-notch guest experiences and enjoy working in a dynamic hospitality setting, we invite you to apply for the Host/Host position. Join our team where you can contribute to creating unforgettable moments for our valued guests.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Shift:
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Birmingham, AL 35243 (Required)
Ability to Relocate:
- Birmingham, AL 35243: Relocate before starting work (Required)
Work Location: In person