Automotive experience/knowledge is 100% REQUIRED for this position. This is not an entry level position. Extensive Auto-Parts knowledge is preferable! Previous experience with Auto-Zone, O'Reilly's, Nappa, or other automotive/relative industry companies would be EXTREMELY beneficial! Big Box or small box retail experience is beneficial as well! Please make sure your resume is updated to reflect your most recent experience. This is an AMAZING opportunity to get in the door, learn the company processes,
This is a professional level sales and mid level management position capable of supporting basic and advance functions on both sides of the business. The role has knowledge of store systems, advance automotive system knowledge and part knowledge, and has ability for identification, trouble shooting and project assistance for DIY customers. The role has in-depth knowledge of the store inventory and maintenance processes. The role owns responsibility for maintaining company standards around operating and product processes.
Primary Responsibilities
- Provide GAS3 selling experience for DIY and DIFM customers
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
- Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
- Weekly scheduling process
Secondary Responsibilities
- Assist in backing up operations of commercial delivery program
- Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Parts and automotive system knowledge skills
- ASE P2 certified or ASE ready equivalent
- Ability to execute and train advanced solution, project and product quality recommendations
- Ability to source from numerous places including special order, FDO, second source, etc.
- Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
- Ability to execute and train inventory systems and store equipment
- Ability to execute and train POS and Parts lookup systems
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Sumter, SC 29150: Relocate before starting work (Required)
Work Location: In person