Hello There,
Dirty Dog & Meow is dedicated to raising the standards of pet care in San Diego, providing healthy foods, cage-free grooming, self-serve washing facilities and many accessory products. We inspire our team, our customers and communities to provide their pets with the best quality products and services at the most competitive price points. We are looking for future leaders to help us with our mission!
This is your opportunity to build a career with the Dirty Dogs & Meow Team. Submit your resume today and start your tailored journey with a dynamic, fast-growing retail company.
We are looking to hire a new Store Manager into our family-owned pack!
We can't wait to hear your purr after you've done some digging on Facebook / Instagram / Google / Yelp. We have been around for 15 years already and we are finally leaving our puppy/kitten stage behind us as we continue to grow!
We are seeking a Full-Time Bench Store Manager.
Locations:
- Hillcrest
- Torrey Hills
- Del Mar Highlands
- Solana Beach
- Carmel Mountain Ranch
This position is for a Bench Store Manager, as we staff for the growth of the company. The location is to be determined.
Skills & Requirements:
- Must be high energy, enthusiastic, and a TOTAL team player.
- Must be self-motivated in regards to acquiring product knowledge, building clientele, and selling products & services.
- Must be able to lift 50 lbs.
- Must have Retail Management work experience.
- Must care about health and wellness.
- Must have sales experience.
Benefits & Perks:
-*Competitive salary with opportunities for earning a bonus of up to $800 PER MONTH *
-MEDICAL/DENTAL/VISION/Chiropractic/LIFE 90% dependent coverage. Dirty Dogs & Meow participate in 50% of the rate plan.
-Deep discounts on a wide variety of products and services.
-An expansive network of experienced professionals in the Pet Industry.
SUMMARY: Manages operations and activities of store and staff; executes company policies, procedures, and programs to meet or exceed sales and gross margin goals.
DUTIES AND RESPONSIBILITIES:
- Responsible for ensuring their staff give great customer service as well as meet store sales and profitability goals. Includes: training, supervising and evaluating staff. Coordinates all store activities in a manner that maximizes sales, profits, and customer satisfaction.
- Overseeing store performance in the Average Value Per Sale metric
- Supporting and overseeing Assistant Manager's performance in product sales and average Value Per Sale
- Supervises the interviewing, selection, hiring, and training of all associates.
- Maintains a high level of customer service by ensuring that service standards are high and that complaints from customers are quickly resolved.
- Supervises freight process to ensure compliance to company guidelines and productivity standards.
- Maintains interior and exterior store standards; ensures merchandise presentation is in accordance with company direction.
- Implements safety and shrink best practices.
- Manages and supervises office functions, payroll, and controllable expenses.
- Develops and implements creative plans to increase store sales and decrease loss.
- Manages and maintains required inventory levels.
- Maintains communication with district/regional managers to stay abreast of company initiatives.
- Provides human resource management, including but not limited to staffing plans, performance evaluations, and training and development.
- Prepares all necessary reports and paperwork.
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
- Directly supervises 2 to 15 employees within the store.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
- Two+ years related experience or equivalent.
- Knowledge of retail operations, human resources, and shrink reduction plans.
- Demonstrated proficiency in supervising and motivating subordinates
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Excellent presentation skills
- Basic competence in subordinates’ duties and tasks
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Excellent customer service skills
- Good judgement with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Professional appearance and demeanor
- Ability to effectively communicate with people at all levels and from various backgrounds.
COMPETENCIES:
- Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Delegation--Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
- Managing People--Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).
- Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Continually required to stand
- Continually required to walk
- Occasionally required to sit
- Continually required to utilize hand and finger dexterity
- Frequently required to climb, balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Continually utilize visual acuity to operate equipment, read
- technical information, and/or use a keyboard
- Frequently required to lift/push/carry items less than 25 pounds and up to 50 pounds
- Occasionally exposure to wet and/or humid conditions (non-weather)
- Occasionally work near moving mechanical parts
- Frequently work around fumes, airborne particles, or toxic chemicals
- Occasionally exposed to outside weather conditions
- Occasionally exposed to extreme heat or cold (non-weather)
- Frequently loud noise (examples: metal can manufacturing, large earth-moving equipment)
- Occasionally very loud noise (example: jack hammer work)
This is YOUR opportunity to build a career with the Dirty Dogs & Meow Pack. Submit your resume today and start your tailored journey in the pet care industry. We can't wait to meet you!
Dirty Dogs & Meow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Job Type: Full-time
Pay: $24-28 per hour
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Sales: 1 year (Required)
- Store Management: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Solana Beach, CA 92075: Relocate before starting work (Required)
Work Location: In person