Job description
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service.
Why Farm Bureau is different
· Protecting Livelihoods and Futures- we’ve got it covered with a wide variety of property/casualty, life insurance, and annuity products.
· Dedicated Team- Along the way you’ll be backed by a team of talented supportive people including; an Agency Manager, Assistant Agency Manager, Field Training Consultant, Field Commercial Underwriter, Field Ag Underwriter, Regional Financial Consultant, Sales Coach, Just in Time team, and more
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers and answer their queries
- Follow and achieve sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Remain knowledgeable on products offered and discuss available options
- Cross sell products
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
Skills
- Proven work experience as a customer service representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Willingness to learn, be intuitive and resourceful
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Possess an upbeat, positive and enthusiastic attitude
- Ability to perform under pressure and address complaints in a timely manner
Job Type: Full-time
Pay: $2,000.00 - $5,000.00 per month
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work Location: In person