Interpret, apply, analyze and explain laws, procedures and regulations pertaining to SDU payment processing procedures and programs
Maintain accurate and interrelated records
Respond promptly to customer needs
Remain open to others’ ideas and try new things
Able to build morale and group commitments to goals and objectives
Make mathematical calculations and projections quickly and accurately
Audit for completeness and accuracy
Identify and resolve errors
Develops innovative approaches and ideas
Diffuse volatile situations
Work with integrity and ethically
Work independently with little direction
Establish and maintain effective working relationships with others
Analyze situations accurately and adopt an effective course of action
Meet schedules and time lines
Plan and organize work
Train and evaluate the performance of staff
Work confidentially with discretion
Undertakes self-development activities
Communicate effectively both orally and in writing