Mike Reichenbach Automotive is looking for experienced Service Advisors/Writers to join our service team! We are looking for dedicated and motivated professionals who share the same passion we have here.
As a trusted Service Advisor, you will be the liaison between the customer and the service department to ensure high levels of customer satisfaction.
Automotive Service Advisor Responsibilities:
Greeting customers and scheduling service appointments
Documenting customers concerns and comments.
Writing service orders and descriptions of problems and repairs
Translating customers’ repair problems into standard repair terminology
Explaining repairs to customers and review service history
Test-driving vehicles to confirm service repairs.
Provide accurate estimates of the cost and time needed for repairs.
Handle customer complaints making sure to keep our customers satisfied.
Coordinating parts ordering and follow up appointment with customers.
Providing the highest levels of customer service in order to retain dealership clientele.
Service Advisor Qualifications
Service advisor/writer experience required - at least 3 years
Valid driver's license and clean driving record
CDK Drive experience helpful.
Professional appearance and attitude required
Ability to multitask and stay focused in a fast paced environment
High school or equivalent
Must be reliable
Job Type: Full-time
Pay: $4,000.00 - $16,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
Experience:
- Dealership Service Advisor: 3 years (Required)
Ability to Relocate:
- Florence, SC 29501: Relocate before starting work (Required)
Work Location: In person