SPA MANAGER AT TIAM SPA:
FULL JOB DESCRIPTION:
Are you an energetic and passionate Front Desk Spa Manager seeking to spearhead and enhance our spa's offerings?
Tiam Spa is currently looking for a detail-oriented Office Manager with more than 2 years of experience in the med spa industry. The ideal candidate will take charge of overseeing daily operations, staff coordination, and nurturing a culture of excellence and creativity at our spa. If you are a dynamic, forward-thinking, and team-focused individual, we invite you to become a part of our team!
Key Responsibilities: - Efficiently managing day-to-day operations - Handling scheduling and addressing phone inquiries - Cultivating a harmonious work environment - Collaborating with vendors to secure optimal deals - Designing appealing spa packages for our esteemed clients This is a full-time role with abundant prospects for career progression and personal growth.
Content creator and posting on social media Instagram/Facebook/ TikTok
Are you prepared to enhance brand recognition and propel our spa to unprecedented success?
Join us on this exciting journey!
Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Please come join us if you:
- Have a great personality and excellent interpersonal skills!
- Are a self-proclaimed “genius” in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
- Are a dynamic leader who can manage a diverse staff
- Have great communication skills and connect well with staff and stakeholders
- Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers’ expectations)
- Are an empathic individual who can put yourself in someone else’s shoes
- Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
- Overcome objections during the sales process and increase the membership base
- Create marketing strategies aimed at maximizing revenue and profits
- Perform data analysis that drives business decisions and success
- Use sound judgment, work independently, with minimal supervision.
- Plan and direct to meet the daily needs of the operation.
- Track staff schedules efficiently to optimize capacity, revenue, and profits.
- Maintain the utmost cleanliness and soothing ambiance of the premises
- Manage inventory effectively
- Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
- Ensure compliance with all Tiam spa policies and procedures in addition to the local, state, and federal laws and regulations.
- Hire, train, supervise, develop, mentor all team members according to Tiam spa policies and procedures.
- Motivates and empowers the team to achieve high standards.
What’s in it for you?
A great opportunity to implement creative strategies to help our spa become as successful as possible!
Growth opportunities
Competitive compensation
Commission opportunities and generous bonuses
Employee discounts and Commission Toward each package if bringing more clients !
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 70 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Required)
- spa manager: 1 year (Required)
- Front desk spa: 2 years (Preferred)
Language:
- English/ Spanish (Required)
- Spanish (Required)
Location:
- McLean, VA 22101 (Required)
Shift availability:
Ability to Commute:
- McLean, VA 22101 (Required)
Ability to Relocate:
- McLean, VA 22101: Relocate before starting work (Required)
Work Location: In person