About us
Senderoo LLC is a new warehouse in Wichita Falls, TX. We are a small but friendly team and we also manage our beauty brand from the same location. Our opening hours are 8-4 Monday through Friday.
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a E-commerce Customer Service Representative. You will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is an adaptable role so we're looking for someone that will be keen to learn the inner workings of the business. We may also require some social media work so if you have a confident personality this could be the role for you. Experience with selling on Amazon/Ebay or any other platform is a big bonus! This is a great opportunity to work with a small and friendly team. Hours are flexible but mornings preferred. Hours may increase later on.
Responsibilities:
- Communicate with customers via phone, email, and chat to assist with inquiries, orders, and issue resolution.
- Provide accurate and timely information to customers.
- Process orders efficiently and accurately.
- Perform data entry tasks to update customer information in the system
- Create product listings on Amazon/Ebay
- Work with management as required on admin tasks.
Qualifications:
- Fluent in English; proficiency in Spanish or other languages is a plus
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- A proactive and positive approach to tasks.
- Proficient in data entry and computer skills
- Experience with Amazon/Ebay or Walmart
Benefits:
- Flexible working - to be discussed at interview
- $18/hr
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team!
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
- Paid time off
Experience level:
Weekly day range:
Work setting:
Experience:
- E-commerce: 1 year (Required)
Ability to Commute:
- Wichita Falls, TX 76309 (Required)
Work Location: In person