Job description
Job Function & Purpose: Efficient Shipping/Receiving of Freight. Fulfill customer needs by running an efficient Shipping/Receiving arm of our Parts Department. Shipping and Receiving of freight and parts with excellent customer satisfaction. To represent and promote the Sales, Service, Parts, and Rental Department operations and store network in a positive manner, which insures customer confidence, repeat business, and maximum return for the Dealership.
Responsibility: As a Parts Shipping/Receiving - Parts Sales Trainee for Nixon-Egli, you are responsible for accuracy of shipping and receiving of freight and parts; polite, responsive customer service; assisting other parts staff as required; increasing parts sales; assist in stocking and organizing the department; a strong work ethic that is reflective of the Parts Team.
Qualifications
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, evaluation of customer satisfaction, and excellent phone communication skills.
Computers and Systems — Knowledge and skill with computers, software systems, email.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Independence — Job requires a self-starting ability, guiding oneself with little or no supervision, and depending on oneself to get things done.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity — Job requires being honest and ethical.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Trainee in Parts Sales and Marketing — Learn principles and methods for showing, promoting, and selling products or services. This includes suggestive selling and tactics, product knowledge, and sales techniques.
Working Conditions
Standing at the Shipping/Receiving & Service counter is required
Moderate lifting, bending, and walking
Heat factors in the summer months
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Forklift: 1 year (Preferred)
Language:
Ability to Commute:
- Ontario, CA 91761 (Required)
Ability to Relocate:
- Ontario, CA 91761: Relocate before starting work (Required)
Work Location: In person