Looking for the perfect opportunity to get your foot in legal cannabis in NYC? Successful candidates will have a passion for all things Brooklyn and of course flower! Basic cannabis product knowledge is preferred, but a willingness to learn is essential. Excellent conversational skills and previous customer service is ideal but not required.
Sound like you? Submit your resume today for consideration. Applicants who are a match will be contacted for an interview.
The Budtender performs the core interaction with the customers, the salesperson of cannabis products. Budtenders are knowledgeable about a variety of cannabis products and can provide detailed descriptions and explanations of products to customers. Budtenders help customers find products specific to their needs and perform sales transactions while restocking products on the sales floor as necessary.
Main Duties
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Maintain the organization and cleanliness of the store
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Provide excellent customer service before, during and after the sales experience
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Develop and maintain knowledge of all products in the store's inventory
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Follow all operational rules, regulations, policies, and procedures
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Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty
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Serve incoming customers in-person, and over the phone
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Assist customers with product selection and purchases
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Process payments accurately using cash registers and POS systems
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Handle and resolve customer complaints in a professional manner
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Maintain a clean and organized work environment
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Assist with stocking inventory and merchandising products
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Verify customer IDs, maintain accurate records, and follow security protocols.
Qualifications
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Effective communication skills and previous customer-facing work experience is ideal
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Minimum 21+ years of age
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Legally authorized to work in Cannabis in New York
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Ability to handle cash transactions with accuracy
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Familiarity with POS systems such as Dutchie is advantageous
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Strong organizational skills and an ability to multitask
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Highschool diploma or its equivalent
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Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a plus.
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Ability to build rapport with customers and provide a personalized experience
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Passion for cannabis and a desire to help others