Foreway Transportation is looking for a customer service/load planner with experience in the trucking industry. Must be detail oriented, good at multi-tasking and have excellent problem solving skills. Demonstrated success with rate negotiation with brokers and customer development a plus. Applicant must be willing to do new things, and work well in a close team environment Knowledge of DOT regulations is a must.
Experience in transportation customer service or dispatch required.
Strong computer skills with internet browsers, 365 outlook, Excel, etc required.
Benefits:
- Retirement plan (401k)
- Bonus program
- Health insurance
- Dental insurance
- Life insurance plan
- Vision insurance
- Short and long term disability
- Paid time off
Job Duties/Responsibilities:
- Building strong relationships with assigned customers and brokers
- Solicit profitable loads from brokers
- Communicate by email, phone.
- Work on excel spreadsheets
- Work with SSI Powerpro TMS system (will train)
- Tracking system is Omnitracs
- Data entry
- Track and Trace Shipment Progress and update customers on the status of loads when needed.
- Back up other team members when needed
- Communication with the operations team regarding issues and updates.
Work schedule, Monday to Friday 8am to 5pm (on call when needed)
Communication method(s) used:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Work Remotely
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Logistics : 1 year (Required)
- Logistics/customer service: 1 year (Required)
Work Location: In person