Originate residential mortgage loans with an emphasis on relationship management to assist clients and provide excellent support and guidance through the mortgage loan process. Assume overall responsibility for the residential mortgage loan from application to closing.
Essential Functions
· Originate all types of loans offered by First Federal Savings of Lorain.
· Represent and promote First Federal Savings of Lorain and its products/services at community and business related events.
· Assume a leadership role in industry related organizations.
· Interview loan applicants to obtain and accurately compile information to process the application through closing.
· Develop new customer prospects and new loan business by attending and participating in, but not limited to, industry related meetings, seminars, community events and home and trade shows.
· Correspond with applicants, realtors, and creditors to resolve questions regarding application information, in a timely basis.
· Establish expertise regarding local and surrounding communities; understanding the economics of local customers, businesses and competition.
· Provide prompt, accurate and dependable customer service, including consistent follow-up on applicants’ files.
· Handle inquiries from applicants and branch personnel including, customer problems and complaints; counsel customers with special problems or concerns.
· Cross sell other products and services to applicants.
· Conduct public speaking engagements and assist the Marketing Department in promoting First Federal’s loan products.
· Work with loan processing and servicing departments to ensure prompt, accurate and dependable customer service.
· Establish, develop and maintain positive relationships with Branch Managers and other Bank personnel to educate and offer appropriate lending and retail deposit products.
· Maintain knowledge of available loan products, processing procedures, underwriting and general departmental guidelines.
· Attend and participate in all department meetings as required by management.
· Assist Management with projects as assigned.
· Compliance with all government regulations including the Bank Secrecy Act and related regulations.
Required Education and Experience
· Minimum of one year of mortgage loan origination required. .
· NMLS registration under the S.A.F.E. Act of 2008 in good standing, or the ability to obtain upon hire.
· Knowledge of mortgage procedures, documentation and processes preferred.
· Proficient in Microsoft Office Suite (Word, Excel) and the ability to learn and use job specific applications.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness program
- Work from home
Compensation package:
- Commission only
- Commission pay
Payment frequency:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Fair Housing regulations: 1 year (Preferred)
- Loan origination: 1 year (Required)
- Sales: 1 year (Preferred)
Ability to Commute:
- Lorain, OH 44053 (Required)
Ability to Relocate:
- Lorain, OH 44053: Relocate before starting work (Required)
Work Location: Hybrid remote in Lorain, OH 44053