PURPOSE OF POSITION: To assist with the daily operations of the Mercy Beaucoup resale boutique and to open and close the store when the manager or supervisor is not present.
Location:1545 N Wells St, Chicago, IL 60610
Hours:Saturdays from 10AM-6PM and Sundays 11AM-5PM
ESSENTIAL QUALIFICATIONS
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High School Diploma or GED.
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One year retail experience.
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An appreciation and knowledge of current trends and fashion in general.
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Strong knowledge of retail sales principles, methods, practices, and techniques.
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Ability to effectively merchandise the store to maximize sales.
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Excellent customer and employee relations.
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Familiarity with basic accounting principles. Ability to handle money, process credit card payments, and balance cash drawer.
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Ability to maintain flexible work schedule, including working evenings and weekends.
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Ability to lift a minimum of 40 pounds on a repeated basis, to assemble and move racks and shelves for extended periods of time, to carry items up & down stairs as needed, and to be on your feet up to 8 hours.
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Ability to solve practical problems and deal with variables.
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Ability to manage a high volume of work in a highly organized and responsive manner.
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Ability to work effectively with internal and external publics.
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Excellent interpersonal, verbal, and written communication skills.
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Regular and predictable attendance.
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Maturity and sensitivity to cultural and individual differences.
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Ability to maintain professional demeanor while exercising judgment and discretion in work.
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Ability to follow oral and written instructions.
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Commitment to the mission, values, and goals of the Agency.
ESSENTIAL FUNCTIONS
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Accept donations from individuals and complete in-kind donation receipts.
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Open the store by retrieving money from the safe and opening the register.
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Assist customers by finding items and assisting customers with the dressing room.
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Straighten and organize the clothing racks.
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Re-merchandise displays as items sell.
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Complete sales transactions.
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Inform customers about Mercy Home and its mission.
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Make sure store supplies are well stocked.
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Monitor the register for proper change.
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Close the store at the end of the day, including balancing the register, counting credit card receipts, etc.
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Maintain good customer relations and resolve customer complaints.