ASSISTANT COMMUNITY MANAGER
Would you like to join an exceptional team in a fun and fast-paced environment?
Job Purpose:
The Assistant Community Manager’s primary responsibility is to assist the Community Manager with the general day-to-day operation of the community and perform all related accounting and administrative functions. Reports to the Community Manager.
Job Responsibilities:
- Assist in collection of rent payments. Deposit all money by end of each day. Update all received on a daily basis in the property management software.
- Welcome and show community to prospective residents.
- Assist in answering incoming phone calls with enthusiasm and handle accordingly.
- Complete all lease paperwork and send out to applicants, including related addendums.
- Maintain resident, vendor and general office files.
- Complete a weekly traffic summary report.
- Work with Community Manager to inspect move-outs and vacancies.
- Complete dispositions for residents after move out.
- Issue appropriate collection notices when necessary.
- Complete all paperwork to file evictions when necessary.
- Assist in ordering supplies within established budgeted guidelines.
- Learn and adhere to all federal, state and local laws, as well as all policies and procedures contained in the manuals issued by the corporate office or as otherwise communicated (verbally or in writing) to on-site employees.
- Maintain courteous communication with prospective residents, applicants and residents.
- Assist in with communications to residents, including any communication necessary to target residents throughout their lease period.
- Accept service requests from residents and route to maintenance for prompt processing.
- Ensure the leasing office, fitness center, clubhouse, models and “market ready” vacant apartments are in perfect condition.
- Ensure maximum effort to set appointments for viewing apartments to all telephone prospects.
- Participate in a follow-up program to maintain timely and effective communications with all prospects in a method that will result in their signing a lease.
Job Qualifications:
- Team player with a positive outgoing personality and strong commitment to employer.
- Professional manner, honest character and work at fast pace while maintaining accuracy.
- Detail oriented with strong organizational, communication, and computer skills.
- Interacts well with management team as well as other associates.
College degree required
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Manhattan, KS 66502 (Required)
Ability to Relocate:
- Manhattan, KS 66502: Relocate before starting work (Required)
Work Location: In person