Changing Homelessness, Inc. is at the forefront of the battle against homelessness. Our mission is to lead the community in efforts to prevent and ultimately end homelessness. We are committed to ensuring that individuals and families are housed permanently and successfully, building strong partnerships, and being good stewards of funding that is leveraged with integrity. Our core values of Respect, Quality, Trust, Partnering, and Transparency guide everything we do.
We are currently seeking a passionate individual to join our dedicated team in Jacksonville, FL. As a Monitoring & Training Specialist, you will play a crucial role in advancing our mission of ending homelessness. You will collaborate with community stakeholders, leverage resources, and implement innovative strategies to prevent homelessness and support those in need. Changing Homelessness, Inc. is dedicated to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds. Furthermore, we actively seek representation and authentic inclusion of applicants and employees who bring firsthand experience with poverty, homelessness, and their underlying causes, including marginalization, discrimination, and inequity. Join us in our mission to create a community where everyone has a place to call home. Together, we can make a difference.
Job Title: Monitoring & Training Specialist
Job #: 37, 103
Department: Operations
Employee Type: Full-time, Hourly
Exemption Status: Non-exempt
Salary Range: $45,000 - $55,000
Reports to: Quality Assurance Manager
Position Summary:
The Monitoring & Training Specialist completes monitoring functions for all programs and sub-grantees as required by federal, state, and local grants. This includes desk reviews, on-site monitoring and training on key aspects of each program.
The Monitoring & Training Specialist position requires grant/contract knowledge and experience as well as excellent analytical, interpersonal, organizational, and writing skills. The individual serving in this capacity must exercise objectivity, independent judgment, patience, and political acumen.
Position Responsibilities:
· Plan and prepare a monitoring schedule that ensures that all programs and sub-grantees have been monitored as required on at least an annual basis
· Provide regular and as-needed training sessions to sub-grantees which cover all required compliance standards
· Produce written monitoring reports for sub-grantees
· Create and monitor performance improvement plans for any sub-grantees that are not meeting compliance requirements
· Attend training to ensure that knowledge of all programs is up to date and to seek out best practices for monitoring processes
· Review all grant agreements and standards for current and pending programs
· Develop and implement various program monitoring tools which cover all required elements of each program
· Contact sub-grantees to request missing documentation resulting from monitoring findings
· Produce flowcharts, templates, instructional guides, and other useful tools that can be shared with sub-grantees to better enable them to meet compliance standards
· Attend and participate in departmental and organizational staff meetings
· Keep well-organized records which clearly demonstrate that all monitoring processes are being completed fully and timely
· Serve as a resource to other parties, both internal and external, regarding program requirements, rules, and processes
· Serve as a liaison for sub-grantees in obtaining information from program funding sources
· Promote a positive and productive team environment
· Maintain adherence to confidentiality standards
· Ensure all monitoring reports and training references are organized and saved in SharePoint within the appropriate “Quality Assurance” folder
· Other duties as assigned
Position Requirements:
· Bachelor’s Degree in Social Services, Business Management, or related equivalent combination of education and relevant experience
· Successfully pass Level II background check
· Required to clear a federal-level drug screening; possession of a medical marijuana card is not acceptable under federal law
· A valid driver’s license and clean 3-year driving history
· Must have required vehicle insurance within 30 days of onboarding
Knowledge, Skills, and Abilities Required:
· Strong understanding of grant management and programmatic variables
· Ability to work with diverse individuals and groups on complex community issues
· Strong knowledge of governmental accounting, budgeting, auditing, and financial reporting
· Ability to interpret and communicate government regulations
· Proficiency in Excel, Word, and Microsoft Office
· Track progress of achievement of program objectives
· Strong interpersonal and organizational skills
· Ability to evaluate, audit, deduce, and/or assess data and/or information using established criteria
· Ability to review, classify, prioritize, and analyze problematic situations
· Ability to employ innovative problem-solving techniques to accomplish objectives
· Excellent oral and written communication skills
· Willingness to engage in continuous learning and training
· Demonstrated professional and political aptitude
Physical Demands:
· Periods or walking, standing, or sitting in an office or field environment for service provision
· Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds
· Ability to operate a motor vehicle
Changing Homelessness, Inc. is an E-Verify participating and Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Jacksonville, FL 32204: Relocate before starting work (Required)
Work Location: In person