We at Pella Windows & Doors SW are looking for a motivated Customer Service Representative.
Job duties will include …
- Answering phones for our service department regarding window and door service issues
- Listening to customers issues and understanding their needs
- Creating service events on computer using Pella Service software
- Helping with walk in service customers
- Ordering parts
Come join our team at Pella Windows & Doors SW…we offer a friendly work environment , high volume service center where you will be interacting with our service customers via phone and email. You will be surrounded by knowledgeable people who are willing to help , you will also be dealing face to face with customers who have service inquiries and will help them with their needs.
Friendly , strong multi tasking skills , and a strong desire to help people and learn our product is necessary.
You will also be able to cross train for other positions when the need arises.
Customer service phone and in person experience is preferred .
Pella will provide all training and tools so you can offer the best customer service possible.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
Schedule:
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person