Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Office team. The Front Office will oversee the daily operations of the front desk and ensure excellent patient service. This position requires strong administrative skills, knowledge of dental office procedures, and familiarity with HIPAA regulations.
Responsibilities:
- Manage the front desk operations, including scheduling appointments, answering phone calls, and greeting patients
- Ensure smooth patient flow by coordinating with dental providers and staff
- Maintain patient records and ensure accuracy and confidentiality
- Handle patient inquiries, resolve complaints, and provide exceptional customer service
- Train and supervise front office staff to ensure efficient operations
- Monitor inventory of office supplies and place orders as needed
- Collaborate with insurance companies to verify coverage and process claims
- Maintain knowledge of medical terminology and dental procedures to effectively communicate with patients and providers
Qualifications:
- Previous experience working in a dental office (minimum 2 years)
- Proficient in using phone systems and other office equipment
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality
- Excellent communication skills, both verbal and written
- Familiarity with medical terminology is a plus
We offer competitive pay based on experience.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Expected hours: 30 per week
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Healthcare setting:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Dental terminology: 1 year (Preferred)
Ability to Commute:
- Sugar Land, TX 77498 (Required)
Ability to Relocate:
- Sugar Land, TX 77498: Relocate before starting work (Required)
Work Location: In person