Join Kay Apartment Communities' service team at our 187-unit apartment community in New Carrollton, MD. Kay's service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.
The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.
Responsibilities
- Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
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Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
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Service, repair, replace and install items such as:
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Stoves, refrigerators, dishwashers, disposals, fixtures
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Toilets, sinks, vanities, faucets, diverters
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Drains (use of K-50, K-1500, K-38)
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Electrical circuits, receptacles, switches and fuses
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Light fixtures & ceiling fans
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Countertops, cabinets and general carpentry
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Window screens and blinds
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Interior and exterior doors
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Vinyl and ceramic floor covering
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Complete service and repair requests in a safe, prompt and professional manner
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Prepare apartments for move-in, on a specified schedule
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Perform preventative maintenance tasks as required by the community
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Maintain all company-owned equipment in good working condition
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Perform other duties as assigned
Requirements
- Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
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Experience in apartment turnovers
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Adhere all to safe work practices
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HVAC and CFC certifications preferred
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Ability to work independently and professionally
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Excellent organizational, communication and customer service skills
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Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
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Maintain a valid driver's license and reliable transportation
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Must have own hand tools
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Bilingual in English and Spanish a plus
Our exceptional benefits package
- Medical, dental and vision insurance
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Paid holidays
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Vacation/sick leave
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401(K) retirement savings plan
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Life insurance
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Overtime pay
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Annual bonuses
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Rent discount
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Training
Pre-employment requirements
Criminal background check
Kay Apartment Communities is an Equal Opportunity Employer