Overview:
We are seeking an E-commerce Specialist to join our team. The ideal candidate will have a strong technical background and excellent customer service skills. This position offers an exciting opportunity to work in the dynamic field of e-commerce.
Responsibilities:
- Manage and maintain e-commerce platforms, ensuring optimal functionality
- Implement and monitor security measures such as firewalls and VPNs
- Provide technical support for e-commerce systems, including software troubleshooting
- Assist customers with e-commerce related inquiries and issues
- Collaborate with the IT team on network configurations and system integrations
- Conduct regular system audits to ensure data accuracy and integrity
Qualifications:
- Proficiency in computer networking, operating systems, and computer hardware
- Experience in technical support, help desk, or e-commerce support roles
- Strong customer service skills with the ability to effectively communicate technical information to non-technical users
- Familiarity with remedy ticketing system is a plus
- Knowledge of e-commerce platforms and best practices
This position offers a competitive salary, opportunities for professional development, and a dynamic work environment. If you are passionate about e-commerce and possess the required skills, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation package:
- Bonus opportunities
- Hourly pay
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- IT support: 3 years (Required)
Work Location: In person