Full Potential Phys
al Therapy is an independent,
ut-patient orthopedic company wh
has offer
- services in Holl
- for over twen
- five years! We
- e a positive rep
tation fo
- ssisting the pe
- e of our
- munity in overco
- g their physi
- limitation
e strive for the best re
- ts for our patients, and so, place a high priori
- on effective, individualized care and exercise pro
ams. We cr
- e a personal experience for each pati
t, and this
- arts at our Front Desk.
Full Potential
seeking an outgoing
- riendly, reliable, trustworthy and organized individual to
n our administrative tea
as a Front Desk Receptionist / Patient Care Coordinator. This position is part time (18-20 hours/week). Pay is relative to experience.
Objectives of this Position:
* To welcome each patient and visitor into our clinic, to assist them, and/or to route them to the correct department
* To schedule patients and get them to consistently arrive for services
* To swiftly and accurately route communication
Responsibilities and duties include, but are not limited to, the following:
* Greeting and checking patients in for treatment
* Scheduling established and new patients
* Gathering information from patients and physicians’ offices for the purpose of billing and the rendering of service
* Explaining insurance benefit information to patients
* Collecting over-the-counter payments
* Data entry
* Accurately and swiftly routing communication to the correct individual
* Maintaining a clean and organized workspace and lobby area
* Supporting our Aide by walking patients back for treatment, and executing cleaning tasks
* Organizing, faxing, filing, scanning and entering data for patient charts
Skills and Qualifications:
* Is a natural problem solver, quick thinker, and multi-tasker
* Has EXCELLENT communication skills - written and verbal. Feels comfortable talking to patients, physician offices, vendors, and coworkers.
* Has great computer skills and is able to learn new computer systems with ease. Is proficient in touch typing.
* Is professional in dress, attitude, and disposition
* Is ethical and responsible
* Is positive, energetic, extroverted, and has a sense of humor
* Truly cares about our patients’ well-being and their success in PT. Demonstrates this, in part, by keeping patients compliant with their appointment schedule
* Is able to duplicate standard policy and procedures, and learns quickly
* Has a strong desire to follow through with tasks, completing them accurately and efficiently
* Is energized by working with others, and enjoys being the central terminal for the office
Preferred Qualifications
* Experience working in the healthcare field, specifically, in an out-patient facility
* Experience working as a front desk receptionist
* Understanding and knowledge of medical billing and documentation
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 18 – 25 per week
Benefits:
* Dental insurance
* Life insurance
* Retirement plan
* Vision insurance
Schedule:
* Afternoon shift
* Day shift
* Monday to Friday
* Morning shift
* No weekends
Application Question(s):
* What interests you the most about this position?
* What qualifications do you have for this position?
Education:
* High school or equivalent (Preferred)
Experience:
* medical receptionist: 1 year (Preferred)
Ability to Relocate:
* Holland, MI 49423: Relocate before starting work (Required)
Work Location: In person