Service to Armed Forces: Caseworker Family Contact (Virtual Volunteer)
Donate your valuable skills and time to help military families as a Red Cross Volunteer.
This position supports the Regional SAF department. This can be a virtual (volunteer-from-home) opportunity. Ensure that military families know they are supported by the Red Cross from the first day in the military through life as a veteran.
About this opportunity:
Key Responsibilities
- Ensure family information is in the case management system
- Email and phone military families to provide Red Cross preparedness information
- Provide additional support, as appropriate
- Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly.
- Maintain strict confidentiality of any case notes, and private personal information in accordance with Red Cross policies
- Maintain professionalism and conduct as stated in Red Cross policy
Qualifications
Required:
- Reliable access to resources needed to volunteer to include phone, personal computer and internet connection.
- Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
- Good computer skills to include use of Internet search tools; Internet; and Microsoft Office Suite, to include Outlook, word-processing
- Strong interpersonal, communication and listening skills
- Able to work with diverse populations
- Willingness to comply with current public health and Red Cross policies.
Recommended / Helpful:
- Knowledge/experience with the military
- Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military families, and veterans' issues
- Bi-Lingual
Time Commitment
4 hours per week
Additional info:
Training including regional Red Cross orientation is provided online and at no cost.
Will be contacting Family Members of New Recruits to inform them of the Services Red Cross has for Military Families. This contact can be made by email, phone or text messages.
Job Type: Part-time
Pay: Up to $1.00 per year
Expected hours: 2 – 4 per week
Schedule:
Location:
Work Location: Remote