* Provide the highest quality of service to the guest, anticipating and exceeding their expectations
* Check the guest in and out efficiently and in a friendly manner
* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
* Assist in maintaining the cleanliness of the lobby and entrance
* Ensure security and confidentiality of all guest and hotel information
* Effectively respond to and resolve guest concerns or complaints
* Perform other duties as assigned
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Morning shift
- Night shift
- Weekends as needed
Work setting:
Work Location: In person