Join the team at James River Equipment in Amherst
Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our nearly 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.
As a Parts Manager, your typical responsibilities include:
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Develops and maintains effective Parts Department processes and procedures to ensure internal and external customer satisfaction.
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Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives.
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Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.
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Hire, develop, appraise, retains, and engages key talent by providing direction to parts personnel to support parts sales growth and service requirements.
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Establishes training/learning paths for all parts personnel and determine training programs to participate in based on training budget established in collaboration with Store Manager.
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Manage the Parts Department safety program.
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Equip the Parts Department cost effectively and ensure that tools and equipment are in proper working order.
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Resolve or manage parts product and parts procurement problems.
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Administer manufacturer’s parts warranties and recalls.
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Negotiate equitable parts policy settlements.
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Analyze parts process errors and take corrective action.
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Maximizes use of all order discount programs, and processes surplus returns.
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Administer the after-hour emergency parts program.
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Manage work-in-process – i.e. the pending document file.
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Achieve corporate inventory performance objectives.
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Establish a customer account for high volume cash customers so that parts purchases can be tracked by customer.
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Comply with company policies and applicable governmental regulations.
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Maintain parts physical plant and yard areas, mobile equipment, vehicles, and equipment and tooling.
Requirements include:
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High School Diploma or equivalent
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General knowledge of heavy equipment technology
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3-5 years of experience in parts department setting in a similar or related industry
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Previous supervisory or management experience, or demonstrated progressive leadership skills
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Strong communication, math, and analytical skills
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Professional appearance
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Team skills
Physical Demands
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Physical Effort: Parts Managers must be capable of lifting and carrying objects weighing up to 50 lbs. unassisted. They must be able to move on/under agricultural equipment and agricultural sites (irregular terrain). Parts managers frequently stoop, bend, kneel, and stand for extended periods of time and must be able to operate a motor vehicle during the day and/or night.
- Working Conditions: Parts Managers perform many of their tasks and duties within the parts warehouse, parts department, service shop, and sales areas. There are times where these employees must work in varying weather conditions while outside. There are frequently hazardous conditions such as electrical, mechanical, and power equipment. There is risk of exposure to dirt, dust, grease, mists, fumes, cuts, bruises, strains, loud noises, chemicals such as oils, antifreeze, battery acid, etc. To combat these potential dangers and risk hazards, Parts Managers must follow strict safety procedures, proper equipment and warehouse safety, and PPE.
Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!
#indeedparts
About the Benefits
Joining the team at James River Equipment means you’ll enjoy a wide range of benefits, many of which start on day one of your employment with us. In addition to a competitive salary (negotiable based on experience) plus bonus, the successful candidate will receive:
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Extended health, dental, and vision insurance (day one of employment)
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Health savings account options
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Flexible spending account options
- Disability and life insurance
- 401k with employer match and profit share (after 90 days of employment)
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Annual tools and PPE allowance
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Paid time off and paid holidays
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Employee recognition rewards program
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Opportunities to attend a yearly cruise for top performers
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Opportunities for leadership and professional growth
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Quarterly group outings, company events, and employee recognition programs
Upon joining the James River Equipment family, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!
For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com