We are currently hiring for an Experienced Restaurant Assistant General Manager to join then King Claw team!
Responsibilities:
-Seeks out and uses service-related guest feedback and takes appropriate action to continually improve the level of service, drive overall guest satisfaction, increase return visits and reduce guest complaints.
-Develops and implements plans to continually improve guest satisfaction in the areas of server attentiveness and table cleanliness.
-Concentrates on training service personnel, to continually improve the guest experience.
-Ensures safety, sanitation and security guidelines are followed at all times and immediately --Resolves any items identified in inspections.
-Reinforces suggestive selling behaviors by ensuring that the guest is invited to enjoy sushi, side orders, beverages and desserts as part of the dining experience.
-Is responsible for maintaining the Benihana standards of products, services and quality.
-Creates and fosters a culture to make wine and sake an integral part of every guest's dining experience.
-Creates an atmosphere that insures guests to feel welcome and wish to return.
Skills and Qualifications:
- Previous restaurant experience
- Management or supervisory experience
- Customer service skills
- Training in food safety
- Financial literacy
- Inventory control skills
- Knowledge of restaurant management software
- Ability to handle a fast-paced work environment
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience level:
Restaurant type:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person