Who We Are:
One of our greatest strengths is our culture of caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.
Servicon focuses on three essential elements for establishing a culture of caring and excellence: people, programs, and performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.
Job Overview:
The Assistant District Portfolio Manager reports directly to the District Portfolio Manager and is an integral leader for proactively fostering and nurturing a positive client-focused relationship.
The Assistant District Portfolio Manager supports the District Portfolio Manager with managing multiple client sites in Southern California, to ensure Servicon is delivering the best client experience. This role will compliment/support the Portfolio Managers schedule/shift.
Establishes the standard for work at multiple sites; develops and implements policies and procedures.
Ensures contracted service is delivered to client and completed to client’s specification and is the point of escalation for client questions and concerns. Leads contract renegotiations and actively seeks new service opportunities.
Mentors, trains, and coaches team members; leads and participates in team project initiatives.
Produces metrics and reports to track teams’ performance.
Makes certain site is properly staffed with the appropriate number, type, and skill of service team members and managers.
Recruits for site including opening the requisition, selecting appropriate candidates, conducting interviews, and giving feedback and candidate selection input.
Develops and guides employees and is the point of escalation for employee relations issues, including corrective action; escalates and/or consults with human resources when appropriate.
Confirms payroll processes are completed for portfolio including ensuring managers have completed payroll related tasks and reviewing and approving timesheets as necessary; able to run timekeeping reports and derive and develop meaningful workforce metrics from the data.
Communicates and articulates safety and job-related training to a variety of service team members and managers.
Develops metrics for portfolio supply inventory for budgeting and client contract negotiations to include but not limited to cost savings.
Builds cross-functional department relationships centered on executing company strategy
Stays abreast of industry standards related to cleaning techniques, supplies, and tools, identifying opportunities to leverage these resources with specific client sites or tasks.
Skills:
- Minimum of eight (5) years relevant experience in a service-related field
- Demonstrated ability to lead a team
- Maintain a consistent level of quality
- Familiar with technology and timekeeping systems, proficiency with the Microsoft Office Suite
- Demonstrated analytical skills, ability to run relevant data and derive relevant inferences
- Fluent in both English and Spanish, bilingual
- Experience working with unions and union team members (preferred)
- Knowledge of commercial, healthcare or aerospace industry standards (preferred)
- Ability to stand on feet for four to six hours at a time
If you are a results-driven leader with a passion for driving success in a fast-paced environment, we invite you to apply for the Portfolio Manager position. direct job link: https://bit.ly/APM5132
Job Type: Full-time
Pay: $85,715.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (Required)
Work Location: On the road