The Institutional Research Analyst (IRA) works in a collaborative manner with all members of Analytics and Decision Science to produce quality research and statistics that support faculty, staff, and administrators in making data driven decisions. The IRA extracts data from the student information system and other data repositories, prepares summaries of descriptive statistics according to established reporting guidelines and schedules, prepares reports requested by external compliance and noncompliance agencies, assists in survey or qualitative data collection administration, and responds to ad hoc requests for descriptive statistics and other information.
This position is based out of the university's home office in Albany, NY with the option of considering remote candidates. Remote employees will have mandatory occasional travel for meetings, conferences, and professional development opportunities. Remote employees are expected to be available during work hours 8:30 am - 5:00 pm Eastern time. The University will supply necessary equipment to perform the essential functions of this job (e.g., Laptop, docking station). Employees are responsible for having a workspace where they can participate in virtual meetings without multiple interruptions and noise.
Duties and Responsibilities:
- Extract data from Excelsior’s Student Information System and other college data systems for compliance reporting, external noncompliance reporting, and other requests for information.
- Prepare and present data to various audiences using tables, charts, and narrative reports in a way that stakeholders can easily understand.
- Administer regularly scheduled and ad hoc surveys/participant research and report results.
- Respond to requests for external noncompliance data.
- Collaborate with other departments on survey/focus group best practices.
- Assist with research projects that contribute to the understanding of Excelsior University students.
- Maintain various survey processes which include distributing the instruments, making regular updates at the request of academics, ensure proper documentation for any changes, maintain consistency between survey tool and database, produce reports and ad hoc data requests based upon survey data, and seek ways to streamline the processes already in place.
- Keep current on compliance reporting policies and procedures, including data and definitions.
- Assist with administration of student and faculty course evaluations each term.
- Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree and some graduate coursework (Master’s preferred) in social science, psychology, mathematics, or other program with relevant coursework in statistics and research methods
- Higher education experience, particularly in institutional research
- Survey design experience in Qualtrics is strongly preferred
- Familiarity with external reporting (state and/or federal)
- Skill and experience with descriptive statistics and large data sets.
- Expertise with Microsoft Office 365, some experience with statistical software (such as SPSS, SAS, or R) and querying languages such as SQL is desirable.
- Experience designing/conducting participant research such as surveys, focus groups, and/or interviews. Experience with Qualtrics is a plus.
- Experience in higher education, particularly in an institutional research office, is desirable. Familiarity with federal (IPEDS) and/or state (NYSED) reporting is a plus.
- Strong attention to detail, flexible, and able to work well independently.
The hiring salary range for this position is $50,000.00 - $55,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.