Vogel Disposal Service, Inc. is seeking a customer service/collections representative to work past due accounts with the goal of collecting monies due in a timely manner.
ESSENTIAL RESPONSIBILITIES:
- Work effectively with customers to collect or work out solutions on all past due accounts.
- Determine when to proceed with legal action and represent the company in court.
- Skip trace and research public records.
- Keep accurate records of customer interactions.
- Prevent losses by evaluating potential customer credit reports.
- Administrative duties as assigned.
- Interact with operations and administrative staff as needed.
MINIMUM QUALIFICATIONS:
- High school diploma or 1-2 years relevant work experience.
- Ability to follow predetermined collections procedures.
- High degree of proficiency in Microsoft Excel and Word.
- Strong analytical, prioritizing, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced and deadline-oriented environment.
PHYSICAL REQUIREMENTS:
- The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.
- While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.
- Good manual dexterity is required to use common office equipment in an office environment.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Weekly day range:
- Monday to Friday
- No weekends
Ability to Commute:
- Mars, PA 16046 (Required)
Ability to Relocate:
- Mars, PA 16046: Relocate before starting work (Required)
Work Location: In person