Overview:
Join our team as a day shift, full-time, Outpatient Administration Scheduler in Albuquerque, NM.
Fulfilling your purpose begins here:
People First, Always. Here’s how we take care of our people:
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Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.
Your team is bigger than your department:
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New Mexico Heart Institute has over 30 years of diagnostic, interventional and preventive cardiovascular expertise. Our team of over 50 providers use state-of-the-art technology, offering the latest treatment options for all types of heart and vascular conditions.
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We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities:
- Accurately schedules and pre-registers all patients for the region into six different computer programs for procedures and exams.
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Handles administration of technical prep direction and ensures accurate placement of patients on the various schedules at all facilities to enable timely delivery of service to the patient.
- Handles telephone calls in an efficient manner to meet corporate guidelines for waits and delays as well as meets abandonment ratio criteria.
- Handles customer account transactions, provides customer assistance including dealing with physician concerns and ensures insurance data is collected accurately to alleviate authorization issues.
- Adheres to policies, procedures and regulations to ensure patient safety and compliance.
Qualifications:
Job Requirements:
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High School Diploma or GED equivalent
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Medical Terminology Courses
Preferred Job Requirements:
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One (1) year related experience